Case study · Copiara · 2026

Copiara

In development. Four surfaces over one catalog, price, and order model, with the order backbone, the AI layer, and enterprise buying already running in production.

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Copiara hero
Fig. 01 · Copiara

Role

Studio · build + ship

Status

In development

Year

2026

Surfaces

Web

Live

In build

The problem

Copiara is the operating system for wholesale buying. A distributor gets a buyer portal where their customers self-serve, a rep console where inside sales works the book, an admin console where the business configures catalog and pricing, and a platform console for the operator, all reading one shared catalog, price logic, and order record. Product data lives and improves inside the platform: imports enrich rather than overwrite, every change is kept as history, and duplicate parts get caught before a buyer ever sees them. The AI concierge sits on the storefront and answers from the same permissions the buyer already has, so it cannot quote a price or a stock position that account is not entitled to. When it wants to act, it proposes and a human confirms.

What we built

  • Four surfaces over one data layer: buyer portal, rep console, admin console, platform console
  • Order backbone: shipments, inventory reservations, honest backorders, returns, credit memos, invoices
  • Product data that improves in place, imports enrich instead of overwriting, with full change history
  • An AI concierge scoped to the buyer’s own permissions, staging actions for a human to confirm
  • Enterprise buying: punchout, PO and GL coding, approval chains, budgets, three-way match
  • Buyer company hierarchies with shared credit pools and national accounts
  • Readable audit trail with per-tenant hash chains, a permission matrix, and tenant data export

Stack

Frontend
Next.js 16React 19Shopify PolarisTypeScript
Backend
FastAPIPython 3.12Alembic migrations
AI / ML
Vertex AIGemini concierge + rep copilotServer-side tool runtime
Data
PostgreSQL (multi-tenant)Product revisions + provenance
Infra
Cloud RunVercelSSO, SAML, SCIM

What’s next

Turn on subscription billing, land the first distributor pilots, and prove punchout against a live enterprise buyer.

Have something that looks like this?

Tell us what is broken. We’ll tell you what the first week looks like.

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